Tips to take advantage of your membership in Velas Vallarta

When planning your vacation, we know that the most important thing is to take advantage of every trip moment to make it a unique memory. What better way to do it than with the benefits your Velas Vallarta Vacation Club membership has exclusively for you?

Do you know everything behind your membership? Today we share the most fabulous tips to obtain the best benefits. Will you join us?

Check your email constantly

All important information about your membership always arrives in your email; from benefits, news, and deadlines, we have something unique to take care of all your needs!

We recommend verifying that the email domain you are being contacted is always @velasresorts.com.

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Schedule important dates

There are different dates to mark on your calendar, so take notes:

  • The first important date is for your next vacation. Advance your reservation, you may have some tentative days to expand your options, but keep in mind that some seasons can be occupied up to a year in advance, so plan your trip as soon as possible.
  • Remember the deadlines! No later than January 31 is your maintenance payment. The most important? There are advance payment promotions during October and November, so don’t forget to contact an executive or write us at accounting@velasresorts.com
  • The first period of use is specified in your contract; if your membership is annual, the first year of service is 2023. It works the same way if it is biannual.
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Share your membership

You can share it each week or period of use with whoever you want. Of course, your membership must be current and authorized exclusively by members. You can make the reservation directly to inform us about the data of who will use the week.

Directory at your fingertips

We are attentive to all your needs, and if you want more information or answer any questions about your membership, call our Vacation Advisors. Hours are based on UTC-5. 

Photo by Velas Vallarta

About my contract:

Monday to Friday from 9:00 a.m. to 5:00 p.m.

From the USA & Canada: 866 934 1516, ext. 5859 | 866 934 1516

mdallegrave@velasresorsts.com 

acamacho@veleasresorts.com 

contracts@velasresorts.com 

claudia@velasresorts.com 

Monthly payment:

Monday to Friday from 8:00 a.m. to 9:00 p.m. | Saturday and Sunday from 8:00 a.m. to 3:00 p.m.

From the USA: 888 230 7502, ext. 5643

From Canada: 1 844 313 8792

From Mexico: 800 839 0849

Email: accounting@velasresorts.com 

My annual fee payment:

Monday to Friday from 8:00 a.m. to 9:00 p.m. | Saturday and Sunday from 8:00 a.m. to 3:00 p.m.

From the USA: 888 230 7502, ext. 5643

From Canada: 1 844 313 8792

From Mexico: 800 839 0849

Email: maintenancefee@velasresorts.com 

Reservations of your week:

Monday to Saturday from 9:00 a.m. to 7:00 p.m. |  Sunday from 9:00 a.m. to 5:00 p.m.

From the USA: 866 612 1097 

From Canada: 1 866 442 9205

From Mexico: 800 836 7507

Email: clubmembers@velasresorts.com 

Special requests during my stay:

clubmembers@velasresorts.com 

Plan your Velas Vallarta getaway now!
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